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Product Guarantee

Our Product Guarantee

Why It's Personal

I'm Dodie, and I started Sticky Monkey Labels back in 2011 because I couldn't find labels I actually liked for my oldest son — everything on the market felt generic and impersonal. So I made my own. My second son was eight weeks old, napping and playing beside me, while I built this business from scratch. Both my baby and my business took their first steps together.

Today it's still a small, family-run operation. I'm raising my three boys alongside this business, and staying hands-on means I personally design, print, and oversee every order before it ships — fast, and done right. When you reach out with a question or an issue, you're talking to me — not a call center, and not a script.

What We Guarantee

  • Defects or our mistakes: If something arrives damaged, misprinted, or wrong because of an error on our end, we'll replace it — free.
  • Quality you can count on: Every label is checked by hand before it ships, because I hold it to the same standard I'd want for my own family.
  • Fast turnaround: Orders are designed and printed quickly — staying small doesn't mean slow.

Since most of our products are personalized to your order, please double-check names, spelling, and design selections before checkout — once printing starts, personalized items can't be changed. Full details are on our Returns & Guarantee page.

Questions or an Issue?

Reach out any time through our Contact page.

— Dodie, founder of Sticky Monkey Labels